Discovering each child's lifelong potential

Medicaid Service Coordination Program

Established in 1994, Mary Cariola's  Medicaid Service Coordination program (MSC) assists children and youth from age 3- 21 who live in Family Care, Individualized Residential Alternative (IRA), or their own home. For many active MSC participants, this program is their only involvement with Mary Cariola Children’s Center (MCCC). There are currently four full-time Medicaid Service Coordinators that serve more than 100 individuals and families.

The MSC program is a Medicaid state plan and is clearly defined by the Office for People with Developmental Disabilities (OPWDD). Eligibility requirements are very specific and are closely monitored. MSC is the active assistance offered to people as they navigate the community and various service systems in pursuit of their personal goals.

OPWDD provides services directly and subcontracts with organizations such as ours. MSC offers individuals and families services that are tailored to specific needs.

You can expect the following from your MSC:
  • A comprehensive, customized plan to assist with meeting your child's goals 
  • A minimum of three face-to-face visits per year which includes one annually required home visit
  • Precise record keeping
  • The ability to be flexible, adaptable, and an effective advocate


Typical services and support include:

  • Environmental modifications for the home
  • Ramp
  • Respite
  • Adaptive equipment
  • Food
  • Clothing
  • Energy assistance
  • Recreation opportunities
  • Family reimbursement funding
  • Home Health Aide service
  • Clinical services
  • Adult Program Transition Planning
Although MSCs primarily work independently, the cohesive, team-based approach at MCCC has been highly effective in promoting the growth, development, independence and productivity for each person we serve.


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Quick Facts

Mary Cariola Children’s Center is a special place in Rochester, NY, that serves children and youth with multiple, complex disabilities; public and private schools aren’t able to accommodate these children. Here are some facts at a glance.